Operation of emergency care

The key to emergency care is the so-called triage system, the use of severity categories. In case of each category, it is determined within what time the given patient needs medical assistance. The aim is to record the patient in the medical IT system as soon as possible - within 5 minutes, if brought by the ambulance - and within 10 minutes classify the patient in the triage system based on the severity of the condition. From 1 January 2019, this is supported by the Hungarian Emergency Triage System (MSTR).

A key participant of the system is the triage nurse who performs a short, 1-3-minute long preliminary assessment after the arrival of the patient. According to the actual condition of the patient, he/she determines on a scale from I to V how much time can pass until the medical examination at most. If the patient needs prompt intervention, patient care is started without delay.

The dispatcher of the emergency department is also part of the new system, whose tasks include among others the reception of patients, giving them information and the preparation of patient documentation. The dispatcher continuously connects the patients with the persons performing care and in case of a need for further care, he/she helps the patients with appointments for the planned examinations.

It is rather frequent that patients use emergency care with “minor” health problems. In this case it is a basic rule that patients with less severe symptoms should also receive care, however, they should not distract the potential of emergency care from the patients really requiring immediate care. Therefore, in case of emergency care units, there is a so-called Acute Basic Care Unit, the task of which (in addition to the assessment of the condition of the patient) is to determine the way forward and to decide on the release of the patient, if necessary.

Source: https://www.webbeteg.hu/cikkek/egeszseges/23490/valtozik-a-surgossegi-ellatas-rendje

Updated: 2019.12.09.